A great way to embed sustainability in a company is to act on employee initiatives. Companies get more and better ideas when they bubble up from the bottom. Once company employees begin to see the positive impact and economic returns on social and environmental investments that they helped create, they start believing that they do have a role to play, and the ideas start to flow.

In addition, through the direct involvement of workers in processes and activities beyond the company’s duties, a program planned by both parties, is capable of inculcating the positive impact of social and community engagement to bring closer ties between ISF and local communities.

1. Intermediate First Aid and CPR Training

2. Safety Days program

3. Blood Donation Campaign

Port Klang Plant

Dengkil Plant

Intercontinental Specialty Fats Sdn Bhd is committed to the protection of the environment of our Earth in the process of producing and supplying Specialty Oil & Fats derived from palm oil and its related product.

To minimize environmental impacts concerning our operational activities and products, and achieve our environmental objectives, we shall:

• Comply with applicable legal requirements and other requirements to which we subscribe which relate to its environmental aspects;
• Prevent pollution, reduce waste and optimise the consumption of resources;
• Influence supply chain by sharing our belief with regard to our corporate sustainability;
• Educate, train and motivate our employees to carry out tasks in the most environmentally responsible manners;
• Encourage environmental protection among stakeholders;
• Implement, monitor and continually improve the effectiveness of our Environmental Management System in accordance with ISO 14001: 2015 Environmental Management Systems requirements.

By implementing the above policies, we endorse our commitment to carry out our business in the most professional manner. This Policy will be communicated to all employees, stakeholders, and be available for the public.

Intercontinental Specialty Fats Sdn. Bhd. (ISF) is one of the leading palm specialty oils & fats manufacturers with refining and downstream processing facilities with factories located in Peninsular Malaysia.

We specialise in producing quality grade palm specialty oils & fats to cater to the needs of our global customers. Besides having the edge of being close to the raw material supplies, we are concerned about the potential long-term environment and social impacts caused by our palm oil production.

Based on our experience in the oil palm industry and in responsible sourcing, we have decided to improve on our sustainable palm oil policy and taken steps to ensure that our raw materials are sourced responsibly in line with our commitments.

ISF NDPE Policy Implementation Plan

ISF Policy Roadmap Progress Update Nov 2019

For more details, please click here to view ISF Sustainable Palm Oil Policy.

Introduction

In our Supplier Code of Conduct, defines the basic requirements ISF expects its suppliers to adhere to and implement throughout their business.

We strive to work with our suppliers to make full use of the opportunities sustainable development offers and continuously improve their operations. This also implies that we expect our suppliers as well as their suppliers and subcontractors to fully comply with applicable laws, environmental, social and corporate governance standards in the country.

In the supplier code of conduct, we have the main 8 components as below:

Legal Compliance

Environment

Human Rights and Labour

Health and Safety

Anti-Corruption

Grievance management

Supplier Engagement and Verification

For more details, please click here to view ISF Supplier Code of Conduct

In June 2018, ISF has launched our Sustainability Dashboard to chart progress against our commitments detailed in the Sustainable Palm Oil Policy. We also share with you ISF’s roadmap in the development towards a fully sustainable palm oil industry through the dashboard which updated on half-yearly basis. Achieving traceability to the mill and plantations is the first step in helping to create a more sustainable palm oil industry.

Our supplier engagement activities help to ensure our suppliers are aware of our policy and receive the necessary support to implement it in their operations and supply chains. We have also published our third-party supplier mill list which captures ISF’s palm and palm kernel oil supply mills on half year basics.

As part of our Sustainability Policy, Intercontinental Specialty Fats (ISF) has established a Grievance Procedure as a reference for our management to handle any grievance from any external parties. This is a platform for all stakeholders to address concerns and feedback for enhancing the transparency and accountability in our supply chain.

Grievances can be submitted through any of the following channels:

By email to: kp.koh@isfpk.com.my
By telephone to: +60-3-3176 3050, +60-3-3375 8200
By fax to: +60-3- 3176 5933, +60-3-3176 5185

Attention: Sustainability Department

Grievances should include the following information:

• Full Name
• Company/Organization
• Address
• Phone No./Fax No./Email Address
• Description of the grievance in detail
• Evidences to support the grievance

Our Grievance Procedure is available here.

ISF’s Grievance Log for our supply chain can be found here.

INTERCONTINENTAL SPECIALTY FATS SDN. BHD. (62068-U)

[a member of The Nisshin OilliO Group Ltd, Japan]