About Palm Oil Policy
Committed To Sustainable Productions And Responsible Sourcing

ISF is committed to the sustainable production and responsible sourcing of palm oil in our supply chain by applying the three pillars of sustainability – environmental protection, social development, and economic development to our operations. Our Sustainable Palm Oil Policy was launched in December 2017 corresponding to our No Deforestation, No Peat, and No Exploitation (NDPE) Policy commitments, and incorporates major sustainable elements with a focus on traceability, certification, stakeholder collaborations, and ethical conduct.
Our policy is updated in September 2021 according to the latest developments surrounding the above elements and is applied to all ISF-owned facilities, operations, and our third-party suppliers. We also share our NDPE Policy Implementation Progress, consistent with our value of being transparent in our business operations to our stakeholders.
ISF’s Sustainable Palm Oil Policy


No Deforestation, No Peat, No Exploitation (NDPE) Policy
The NDPE policy covers the best practices of sustainability, including the environmental and social aspects relating to palm oil production, and paves the way for a long-term sustainable future if achieved successfully. ISF’s Sustainable Palm Oil Policy and its implementation scope are largely based on the components of the NDPE policy.
Overview of NDPE Policy and additional supporting commitments from existing policies:
- Sustainable Palm Oil Policy
- Environmental Policy
- Occupational Health & Safety Policy
- Quality Policy
- Supplier Code of Conduct
- Ethical Policy
- Food Safety Management Policy
- Corporate Sustainability Initiatives (CSI)

Environment
- No Clearing of HCS/HCV areas for new plantings
- No new development on peatland
- No use of fire in land preparation and no burning of waste
- Prevent pollution, reduce waste and optimize consumption of resources

Human Rights
- No exploitation of indigenous peoples’ and local communities rights and uphold FPIC principles
- Fair and equal treatment without discrimination
- Freedom of association/collective bargaining
- No illegal, forced, bonded or child labour
- No harassment, threats, abuse or intimidation

Labour and Health & Safety
- Adhere to responsible recruitment practices for all labour
- Prohibit use of WHO Class 1A and 1B chemicals
- Provide safe and invest in employees
- Continuously improve to prevent injuries and minimize accidents
- Implement an OSH management programme

Social
- Support smallholder inclusion in sustainable supply chains

Governance
- No corruption/uphold ethical standards
- Comply with all applicable and relevant national laws
- Engage and verify suppliers against sustainability commitments
- Implementation of principles of the Ethical Trading initiative Base Code

Food Safety & Quality
- Safety and hygienic, high quality products
- Maintain and continually improve quality management

Cross-cutting commitments
- Build traceable and sustainable palm oil supply chain
- Support sustainability certification schemes
- Ensure transparency and open communication with stakeholders
- Provide an effective grievance mechanism accessible to stakeholders
- Comply with all applicable international, national and local laws and regulations
- Carry out corporate sustainability initiatives
Supplier Code of Conduct

ISF’s Supplier Engagement Workshop held on 31 July 2019 at Setia Convention Centre, Selangor, featuring a representative from the Malaysian Palm Oil Board (MPOB)
Published in 2017, ISF’s Supplier Code of Conduct defines the basic requirements that our suppliers must adhere to and implement throughout their business, including full compliance with applicable laws, environmental, and social and corporate governance standards.
Along with our Sustainable Palm Oil Policy, the Supplier Code of Conduct is updated in 2021 consistent with the latest components required in the NDPE policy.
Components of the ISF Supplier Code of Conduct
- Legal Compliance
- Environment
- Human Rights and Labour
- Health and Safety
- Food Safety, Quality, and Traceability
- Anti-corruption
- Conflict of Interest
- Fair Competition
- Proprietary Information and Confidential Information
- Data Protection
- Grievance Management
- Supplier Engagement and Verification