About Traceability

Tracing Our Palm Oil Products To Their Origins

Traceability in the palm oil industry is defined as the possibility to chronologically trace the palm oil products over the supply chain to all its sources. Achieving traceability to our palm oil sources is the first step to create a more sustainable palm oil industry.

Sustainability Dashboard
Since June 2018, ISF has been publishing our Sustainability Dashboard quarterly to chart progress against our commitments detailed in the Sustainability Policy with the aim towards a fully sustainable palm oil industry. Our Dashboard summarises our direct and indirect suppliers, certifications, certified volumes, sources of origin, and traceability to mills and plantations.

Mill List
Consistent with our Sustainability Dashboard, ISF’s mill lists are published quarterly that include our Crude Palm Oil (CPO) suppliers, Crude Palm Kernel Oil (CPKO) suppliers, and the indirect supplying mills they are sourced from. Our mill lists contain information of the supplying mills that fulfill the minimum requirements of the Traceability to Mill (TTM) following our Traceability Protocol.

Traceability to Mills and Plantations

Traceability to Mills (TTM) requires tracing all palm oil mills and kernel crushers that supply directly to ISF. We have achieved 100% TTM since 2018 and have published our CPO and CPKO mill lists quarterly with the required TTM information:

  • Mill name and its parent company name
  • Universal Mill List (UML) number
  • GPS coordinates
  • Mill certification status
  • Type of certified volume supplied

Traceability to Plantations (TTP) requires tracing our supplies to sources that supply to our mill level, including constantly changing origins such as smallholder farmers, dealers, collection centres, and owned or third-party estates. We work regularly with our suppliers to collect the required information for TTP and aim to achieve and maintain 100% TTP for both our CPO and CPKO sources.

Our TTM and TTP figures from our Traceability Dashboard are calculated based on the definitions as defined by our Traceability Protocol and have been third-party verified.

ISF’s Traceability Protocol

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ISF’s Traceability Verification Statement

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ISF’s Q2 (April-June 2025) Traceability Dashboard

40 Direct Suppliers
 
31 Palm Oil Mills
20
65%
RSPO Certified
31
100%
MSPO Certified
9 Kernel Palm Crushers
5
56%
RSPO Certified
9
100%
MSPO Certified
156 Indirect Supplying Mills
43
28%
RSPO Certified
156
100%
MSPO Certified

Traceability To Mill

Traceability to Plantations

Source of origin

Peninsula Malaysia

East Malaysia

93.55%
Palm Oil
100.00%
Palm Kernel Oil

6.45%
Palm Oil
0.00%
Palm Kernel Oil

Certified Volume Sourced

NDPE Implementation Reporting Framework
(NDPE IRF)

Being a member of the Palm Oil Collaboration Group (POCG), ISF utilises the NDPE Implementation Reporting Framework (NDPE IRF) tool to monitor NDPE compliance and commitments of our suppliers in the supply chain. The NDPE IRF tool is utilised by various members of the palm oil sector, including producers, traders, manufacturers, retailers, and other refiners. The tool helps companies to systematically understand and track progress in delivering NDPE commitments in their palm oil supply chains, specifically in identifying gaps and driving improvements for both traceability and transparency.

We monitor the NDPE compliance of our suppliers using the No Deforestation and No Peat profiles towards our aim of achieving zero net deforestation and conversion in our supply chain by 2025. The target is aligned with our chosen definition of "verified deforestation and peat destruction free"(VDF) which includes:

  1. Concessions are actively monitored with optical and radar satellites for land use changes (GFW Pro, GeoRSPO, and Google Earth)
  2. No reported land use changes linked to deforestation
  3. RSPO IP/SG certified volumes sourced from our third-party suppliers and plantations
  4. Zero environmental legal non-compliance

Our NDPE IRF profiles were independently verified by Control Union for our refineries in Malaysia (Port Klang and Dengkil) in June 2025.

ISF’s NDPE IRF Verification Statement (FY2024)

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ISF’s NDPE IRF Verification Statement (Q2 2024 – Q1 2025)

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ISF’s NDPE IRF Profiles (January – December 2024)

European Union Deforestation Regulations
(EUDR)

ISF is well aware of the upcoming European Union Deforestation Regulations (EUDR) which places requirements of minimising consumption of products coming from supply chains associated with deforestation or forest degradation into the EU market. One of the traceability-related requirements includes demonstrating that there is no deforestation in a specific sourcing location.

ISF is actively working with all stakeholders in our supply chain, including suppliers and customers to arrange necessary measures for complying with upcoming EUDR requirements.

Supplier Risk Assessment

100% of our palm suppliers are assessed by our consultant Proforest through the NDPE Implementation Reporting Framework (NDPE IRF) tool, which includes risks on primary forests, peat degradation, protected areas, and fires.

ISF’s Supplier Risk Assessment Process:

Direct suppliers (existing and new)

  • Required to comply with ISF’s Sustainability Policy and Supplier Code of Conduct
  • They will be duly informed should there be any updates or amendments to the policies
  • Group-level engagements and gap analysis will be conducted to verify:
    • Legal permits and licenses
    • Digital concession maps where available
    • High Conservation Value (HCV) and High Carbon Stock (HCS) reviews
    • Other relevant environmental and social impact assessments

Indirect suppliers

  • Advised by direct suppliers on the Policy and Code of Conduct
  • Provide support or information needed to close the gaps in traceability assessments

Geospatial risk assessment

  • Conducted by our consultant Proforest
  • Satellite mapping tools such as Global Forest Watch (GFW) , and Google Earth are used to fact-check any claims/allegations on our suppliers’ non-compliance
  • Other supporting documents such as RSPO complaints and grievances are used

The progress of any recorded non-compliances and corrective action plans are updated on our Grievance Log.